KB – Basics of Client Communication Update Pt. 2

Project: Updating the Client Communications KB
Client: Internal/Design STA program
Completion Status: Done!
Staff Guidance: Suloni Robertson
STA Team Members: Cristina (it me), Angie, Ingrid
Description/Plans: To revamp the client communications KB.

 

To follow up with my last update (the one I posted on December 2021), let me just refresh you on the details of this project (although, feel free to go back and read that, because I got really poetic with my x-mas themed intro)…

 

A long time ago (October 2020, to be precise) I wrote my first KB: Basics of Client-Based Project Communication. Fast forward to the Fall of 2o21, Angie (a now former STA) was tasked to revamp this resource. So, since I was the original writer, I was brought in as a consultant and the lead designer to remake and improve the example images. Long story short, the project was in motion for a while and I made some progress. But as we got more important, client-based projects coming in, the project was put on hold for months. However, this week, Ingrid, our other collaborator, asked about the status of this project to see if it was ready to be checked off. So I went back to my drafts, checked my progress, and concluded it was done.

Here are the final graphics I worked on:

 

Before…                                                                                                          After…

And a bonus: