KB – Basics of Client Communication Update

Project: Updating the Client Communications KB
Client: Internal/Design STA program
Completion Status: In progress…
Staff Guidance: Suloni Robertson
STA Team Members: Cristina (it me), Angie Huang, Ingrid
Description/Plans: To revamp the client communications KB.

‘Twas October of last year, and as proud as can be;

Still as a novice, I wrote my first KB…

I didn’t drink my poetry juice this morning, so I don’t think I can rhyme this whole post. But it is December now (woo hoo!), so that’s just a little holiday reference for you. Anyhow, let’s get to it…

A long time ago I wrote my first KB: Basics of Client-Based Project Communication. Well, a few weeks ago Angie was tasked to revamp it and make it into a training. So, since I was the original writer, I was brought in as a consultant. But these days, my main task has been to remake and improve the example images. So, without further a do, here are the original ones compared to the new ones. Enjoy…

As you can see, some of the mayor changes I made were on the colors and position of the annotations. Angie and I agreed that moving the notes to a single side would make it look cleaner, and getting rid of the colored text would reduce confusion since some topics would land on blue on one image, but the same topic would be a different color on the next and stuff. So, yeah. I’m still waiting on some feedback and stuff, but…

The project is not done, there’s an update sight—

Till then, “Happy Holidays to all, and to all a good night!”