KB – Basics of Client Communication

For this project I was tasked to make my own KB help guide on the Basics of Client Communication based on my experience with the GOV Logo and how I managed to communicate with Stuart on that project.

So over the course of a few days I drafted a help guide that explained the three different types of emails you send to a client (initial, specs, and final email), and what must be included within each of those. For instance;

• I went over what you want to ask the client, and what you should let them know
• I went over the basics of naming conventions and why it is not only important to know then yourself but to also let the client know their meaning
• I went over the importance of assuring the client they should feel free to contact you or the department when questions/comments arise (because communication is key in any project)

I even added a bunch of images to serve as examples for each of the emails, the naming conventions section and to exemplify what a pdf project guide should look like. These are some of them:

 

Here is a link to the KB: http://sites.la.utexas.edu/kb/2020/10/19/basics-of-client-communication/ Feel free to check it out! 🙂

Religiology Logo

For this project, I was asked to design two different ideas for a new logo that would be used in the website for Religious Studies at UT. To start, I was given a color palette and two sketches to give myself an idea of what to design. These were those sketches:

However, the first color palette was way too dark, so in the meantime I designed my first batch of drafts.

I knew I wanted to incorporate at least one of those sketches into my designs because they looked really cool and gave my a sense of what I could work with. So I went with the one on the right and started to work. Eventually when I got the new color palette I adapted my designs to it and created two new versions of them that really ended up liking. What do you think?

I even made a few mockups of what the logos would look like in context. This is one of them:

GOV Logo

For this project I had to communicate with a client from the Department of Government in the College of Liberal Arts.

They had a previous design made for a GOV Logo, but their initial request for me was to set this logo against a lighter background; “for example, against a grey/light grey background rather than navy blue?”

So I did that, and with guidance from my peer mentor and from Suloni, these were the original changes I came up with and sent the client for him to choose from.

 

However, as I sent those images I also had to ask the client for the file types and formats of their preference (as in: .pdf, .ai, .png, .jpg, etc), and if they would be needing these for web use or for printing.

The client then answered that they would like to keep both backgrounds, and added that these would be used for email, Mailchimp and  for headers in google docs. So he left that up to me. But I was also asked to design a couple of versions without the words, just the GOV part.

Finally, with all of this in mind I created a bunch of designs and mock-ups of how they would look like in their respective fields and came up with this final pdf to sent to the client: GOV-Logo Guide You can find evidence of my designs there!

Basic Training: CLIO Module Training Pt.1

Getting Started

Though I am very much not done with this training, there are some things I did that I want to give you guys an update on since I started the KB.

So far, the CLIO page looks like this. It’s very basic and incomplete, but you can see I added an activity in there called The Basics.

Inside that activity you will find three cards.

 

Card #1

Card #1 looks like this. It has a brief intro description and an image with the title Learning The Basics.

Card #2

Card #2 looks like this.  It has a list of words that are easily translated from English to Spanish and a a decorative image.

Card #3

Card #3 looks like this. It has an embedded video teaching the pronunciation of the translated words from the previous card to prove the point that they not only look similar, but also sound similar. That video is also linked to in this card.

This is the link, just in case you are curious as to what the video looks like: https://youtu.be/s3f9ILyK4GI

Basic Training: CLIO Module Training Pt.1

The Planning Phase

For part 1 of the CLIO training I am expected to design and create my very own CLIO course module. The overarching goals of this activity are as follows:

• Gain full technical proficiency with this CMS
• Be a UI/UX designer through the content management system of Clio & through editing code
• Successfully teach a subject that interests you: Pedagogy
• Become a CLIO Expert (enough to be able to train future STAs)

But before beginning the hands-on work following the KB, I had to propose a plan for my site. The threefold plan I designed was as follows:

1. First off, I decided that the topic I would be teaching was “Easy Spanish Translations” (Not necessarily Spanish itself, but how to understand translations when you don’t speak the language.)
2. Furthermore, to support my teaching points I decided to use:
   • Introductory videos (because they are more interactive than just written content) explaining how many words are simpler to translate because they have the same origin or similar spelling/phonetics. For instance:
     example → ejemplo | hello → hola | mother → madre
   • Quizzes (to implement trial and error learning)
     • Multiple choice
     • Fill in the blank
     • Matching words to pictures
       (trying to find the correct translations for movie titles like The Incredibles → Los Increibles)
3. Finally, I decided the design look & feel of the module:
   • Use colorful banners to capture the user’s attention
   • Use pictures and icons
   • Upload explanatory videos

Forthwith, my plan was approved but I was asked to post some reference pictures and color palette that I might want to incorporate into my module. So I settled on a sort of retro-tech aesthetic with gradient tones. My example was as follows:

Eventually, when that was approved, I was instructed to get started on the KB training. More on that later! 🙂